Cookie Policy

Effective Date: July 1, 2026  |  Last Updated: July 1, 2026

1. About This Cookie Policy

Dave's Hot Chicken ("we," "us," or "our") operates the website located at daves-new.click. This Cookie Policy is designed to provide you with clear, transparent, and comprehensive information about the cookies and tracking technologies we use on our website, why we use them, and how you can control or manage them.

This Cookie Policy should be read alongside our Privacy Policy and Terms of Service. Together, these documents explain how we collect, use, and protect your personal information when you interact with our website, place online orders, or engage with our digital content.

We are committed to complying with all applicable United States privacy and data protection laws, including the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA), the Federal Trade Commission (FTC) Act regarding unfair or deceptive practices, and other relevant federal and state regulations governing online tracking and digital advertising.

2. What Are Cookies?

Cookies are small text files that are placed on your computer, smartphone, tablet, or other internet-enabled device when you visit a website. These files are stored in your browser's designated folder and contain information that can be read by the website server that placed them, or by third-party servers associated with the website.

Cookies serve a variety of purposes. Some cookies are essential for a website to function correctly — for example, remembering items in your shopping cart or keeping you logged in to your account. Other cookies help website owners understand how visitors interact with their site, enabling them to improve the user experience. Still others are used to deliver targeted advertising based on your browsing habits and interests.

In addition to traditional cookies, we may also use related technologies that function in a similar way, including:

• Web Beacons (Pixel Tags): Tiny, invisible images embedded in web pages or emails that track when a page or email is opened and can record your IP address, browser type, and other information.
• Local Storage Objects (LSOs): Data stored locally in your browser that can persist longer than traditional cookies.
• Session Storage: Temporary data stored in your browser that is deleted when you close the browser tab or window.
• JavaScript Tags: Small pieces of code embedded in our website that enable us and our third-party partners to collect data about your interactions.

For simplicity, we refer to all of these technologies collectively as "cookies" throughout this policy.

3. How Do Cookies Work?

When you visit daves-new.click, our web server sends a cookie file to your browser. Your browser stores this file, and the next time you visit our website, your browser sends the cookie back to our server. This process allows us to recognize you, remember your preferences, and provide you with a personalized and consistent experience.

Cookies can be classified based on two key characteristics:

3.1 Duration

• Session Cookies: These are temporary cookies that exist only during a single browsing session. They are automatically deleted from your device when you close your browser. Session cookies are typically used to maintain the continuity of your visit — for example, keeping track of the items in your online food order as you navigate between pages.
• Persistent Cookies: These cookies remain on your device after you close your browser, until they expire or are manually deleted. Persistent cookies allow a website to remember your preferences and settings on future visits.

3.2 Origin

• First-Party Cookies: Cookies set directly by Dave's Hot Chicken through the daves-new.click domain. These cookies are primarily used to ensure our website functions correctly and to improve your experience.
• Third-Party Cookies: Cookies set by external organizations such as Google, Facebook/Meta, and other advertising or analytics partners. These cookies are governed by the privacy policies of the respective third parties.

4. Types of Cookies We Use

We use four main categories of cookies on our website:

4.1 Strictly Necessary (Essential) Cookies

These cookies are absolutely essential for the proper functioning of our website. Without them, certain services you have requested — such as browsing our menu, using our online ordering system, or accessing your account — cannot be provided. Because these cookies are strictly necessary for the website to work, they cannot be disabled without significantly impacting your ability to use our site. They do not collect any information about you that could be used for marketing purposes.

Examples of what strictly necessary cookies do on our website:

• Maintain your session as you navigate through the site
• Remember items added to your online food order cart
• Enable secure login and account authentication
• Ensure correct page load and security protocols

4.2 Analytics and Performance Cookies

These cookies collect information about how visitors use our website — for example, which pages are visited most often, how long visitors spend on each page, and whether visitors encounter any error messages. This data helps us understand and improve the performance and usability of our website. All information collected by analytics cookies is aggregated and therefore anonymous — it does not identify you personally.

We use Google Analytics, a web analytics service provided by Google LLC, to collect and analyze this data. Google Analytics uses cookies to collect standard internet log information and visitor behavior information in an anonymous form. For more information about how Google uses data collected through our website, please visit https://policies.google.com/privacy.

4.3 Functional Cookies

Functional cookies enable our website to provide enhanced features and personalization. They may be set by us or by third-party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these features may not function correctly. Examples include:

• Remembering your location for local restaurant recommendations
• Saving your preferred language or regional settings
• Remembering your login details for a faster checkout experience
• Enabling video content and embedded media to function properly

4.4 Advertising and Targeting Cookies

These cookies are used to deliver advertisements that are more relevant to you and your interests. They are also used to limit the number of times you see an advertisement and to help measure the effectiveness of advertising campaigns. These cookies are usually placed by advertising networks, including Google Ads and Meta (Facebook), with our permission. They remember that you have visited our website and this information may be shared with other organizations, such as advertisers.

Under the CCPA/CPRA, the use of advertising and targeting cookies may be considered a "sale" or "sharing" of personal information. California residents have the right to opt out of this activity. Please see Section 7 for more details on how to exercise your rights.

5. Specific Cookies We Use

The table below provides detailed information about the specific cookies placed on your device when you visit daves-new.click:

Note: The above list reflects the cookies used as of the effective date of this policy. The specific cookies we use may be updated from time to time as our website and services evolve. We will update this table accordingly.

6. How to Manage and Disable Cookies

You have the right to decide whether to accept or reject certain types of cookies. Please note that strictly necessary cookies cannot be disabled as they are essential for our website to function. However, you can manage your preferences for all other cookie categories using the following methods:

6.1 Browser Settings

Most web browsers allow you to control cookies through their settings preferences. You can configure your browser to block all cookies, block only third-party cookies, or notify you when a cookie is being placed on your device. Please note that if you choose to block or delete cookies, some features of our website may not function properly.

Below are links to cookie management instructions for the most commonly used browsers:

• Google Chrome: https://support.google.com/chrome/answer/95647
• Mozilla Firefox: https://support.mozilla.org/en-US/kb/enable-and-disable-cookies-website-preferences
• Apple Safari: https://support.apple.com/guide/safari/manage-cookies-sfri11471/mac
• Microsoft Edge: https://support.microsoft.com/en-us/microsoft-edge
• Opera: https://help.opera.com/en/latest/web-preferences/#cookies

For mobile devices, please consult the documentation provided by your device manufacturer or operating system provider for information on how to manage cookies in your mobile browser.

6.2 Opt-Out Tools Provided by Third Parties

Several of our third-party partners offer their own opt-out mechanisms that allow you to limit how your information is used for advertising and analytics purposes:

• Google Analytics Opt-Out: You can prevent Google Analytics from collecting data about your visits to our site by downloading and installing the Google Analytics Opt-out Browser Add-on, available at: https://tools.google.com/dlpage/gaoptout
• Google Ads / Ad Personalization: You can manage your Google advertising preferences and opt out of personalized ads at: https://adssettings.google.com
• Facebook / Meta Ad Preferences: You can manage your Facebook advertising preferences and opt out of interest-based advertising by visiting: https://www.facebook.com/adpreferences/ad_settings
• Network Advertising Initiative (NAI) Opt-Out: The NAI provides a centralized tool to opt out of interest-based advertising from NAI member companies: https://optout.networkadvertising.org/
• Digital Advertising Alliance (DAA) Opt-Out: The DAA provides a tool for opting out of interest-based advertising: https://optout.aboutads.info/
• Microsoft / Bing Ads Opt-Out: Manage your Microsoft advertising preferences at: https://choice.microsoft.com

6.3 Do Not Track (DNT) Signals

Some browsers include a "Do Not Track" (DNT) feature that sends a signal to websites requesting that your browsing activity not be tracked. Currently, there is no universally accepted standard for how websites should respond to DNT signals. As such, our website does not currently respond to DNT signals. However, you can use the browser settings and opt-out tools described above to limit tracking.

7. Your Rights Under U.S. Privacy Law

Depending on the state in which you reside, you may have specific rights regarding cookies and the personal information they collect:

7.1 California Residents (CCPA/CPRA)

Under the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA), California residents have the following rights:

• Right to Know: You have the right to know what personal information we collect about you through cookies and how it is used or shared.
• Right to Delete: You may request that we delete personal information collected through cookies, subject to certain exceptions.
• Right to Opt Out of Sale/Sharing: You have the right to opt out of the "sale" or "sharing" of your personal information for cross-context behavioral advertising purposes. The use of advertising cookies may constitute a "sharing" of personal information under CPRA. To opt out, please use our opt-out link or contact us at [email protected].
• Right to Limit Use of Sensitive Personal Information: You may request that we limit our use of sensitive personal information to only what is necessary to provide our services.
• Right to Non-Discrimination: We will not discriminate against you for exercising any of your CCPA/CPRA rights.

To submit a privacy rights request, please contact us using the details in Section 9 below.

8. Impact of Disabling Cookies

The table below summarizes the potential impact of disabling each category of cookies:

9. Third-Party Websites and Links

Our website may contain links to third-party websites, social media platforms, and other online services that are not operated by Dave's Hot Chicken. When you click on these links and visit those websites, those sites may use their own cookies and tracking technologies. This Cookie Policy applies only to our website at daves-new.click. We encourage you to read the cookie and privacy policies of any third-party websites you visit.

We are not responsible for the privacy practices or the content of any third-party websites linked from our site.

10. Updates to This Cookie Policy

We reserve the right to update or modify this Cookie Policy at any time to reflect changes in our practices, the cookies we use, applicable laws, or for any other operational, legal, or regulatory reason. When we make material changes to this policy, we will update the "Last Updated" date at the top of this page and, where appropriate, notify you via email or a prominent notice on our website.

We encourage you to review this Cookie Policy periodically to stay informed about how we use cookies. Your continued use of our website following the posting of changes constitutes your acceptance of the updated Cookie Policy.

11. Contact Us

If you have any questions, concerns, or requests regarding this Cookie Policy or our use of cookies and tracking technologies, please do not hesitate to contact us using the information below:

We aim to respond to all cookie-related inquiries and privacy rights requests within 45 business days of receipt. If you are a California resident submitting a CCPA/CPRA request, we are required by law to respond within 45 calendar days, with the possibility of a 45-day extension where reasonably necessary.

This Cookie Policy was last updated on July 1, 2026. © 2026 Dave's Hot Chicken. All rights reserved. | daves-new.click